The evolution of expertise in decision support technologies: A challenge for organizations

  title={The evolution of expertise in decision support technologies: A challenge for organizations},
  author={Stephen Diasio and N{\'u}ria Agell},
  journal={2009 13th International Conference on Computer Supported Cooperative Work in Design},
  • Stephen Diasio, N. Agell
  • Published 22 April 2009
  • Business, Computer Science
  • 2009 13th International Conference on Computer Supported Cooperative Work in Design
This study provides insight from an evolutionary perspective of expertise that has shaped the field of decision support technologies. The investigation sets out to reveal the changing landscape of expertise in supporting decision-making using technology and sheds light on the new role that experts will play in organizational decision-making. The results show significant changes in how decision-making is being made which challenge the traditional role of experts and non-experts. Finally, this… 

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