The effect of organizational form on quality: the case of franchising

@article{Michael2000TheEO,
  title={The effect of organizational form on quality: the case of franchising},
  author={Steven C. Michael},
  journal={Journal of Economic Behavior and Organization},
  year={2000},
  volume={43},
  pages={295-318}
}
  • Steven C. Michael
  • Published 14 January 2000
  • Business
  • Journal of Economic Behavior and Organization

Tables from this paper

Organizational form and performance: The cinema chain case

  • I. Kim
  • Business
    Applied Economics
  • 2021
ABSTRACT In this article, we explore the relationship between the organizational form of a chain-affiliated establishment and its performance. Unlike previous studies focusing on retail or small

The Dynamics of Growth in Franchising

A franchise company is a hybrid or plural form, typically established by both company-owned units and franchised units, where the latter receive an entire business format. We explore the reasons that

Franchise management: a model of service‐quality interactions

The main research question addressed in this paper is how two independent retail outlets in a franchise chain would react to each other on the quality of services. To better explain the interaction,

Retail Contracting and Organizational Form: Alternatives to Chain Affiliation in the Motel Industry

Most of the existing empirical literature on franchising investigates the share of company-owned versus franchised establishments within large retail firms. This literature typically has not

Institutional Influences on the Choice of Organizational Form: The Case of Franchising

Current explanations for franchising assume that managers only pay attention to firm-specific economic factors. In contrast, the authors submit that social factors described by institutional theory

An Empirical Analysis of Performance Impacts Resulting from Conversion to Franchise Operations

Franchising is an important form of organizational control. Possible benefits of franchising include its ability to reduce agency costs that increase with costly monitoring, and provide incentives

The election of the organizational form in hotel companies

The aim of this paper is to explain the economic reasons for the complex variety of mechanisms of governance observed in the hotel industry. First, we focus on the allocation of property rights of

Franchising choice in retail networks: a multi-level institutional framework

Franchising is one of the most dynamic forms of organization for retail networks. Conceptualized as a hybrid form by transaction cost theory, franchising outlets are supposed, in the long run, to be

Capitalizing on Franchisee Autonomy: Relational Forms of Governance as Controls in Idiosyncratic Franchise Dyads*

Franchisee autonomy not only fosters system‐wide adaptability and outlet owners' satisfaction but also raises the costs from agency problems present in franchisee–franchisor dyads. Advancing upon the

Opportunism, knowledge, and the performance of franchise chains

The relationship between the resources provided to outlet managers and the financial performance of franchise chains is contingent on their governance structure and opportunism and knowledge considerations seem to prevent chains with a large proportion of franchised outlets from fully leveraging resources.
...

References

SHOWING 1-10 OF 54 REFERENCES

Control Modes in International Service Operations: The Propensity to Franchise

What determines a service firm's organizational choice between equity-based control and franchising? This question, which has elicited some theoretical answers and a few empirical tests in a domestic

Franchising: Firms, Markets, and Intangible Assets

percent of all retail sales in the United States and originate 12 percent of the gross national product, yet the franchise relationship has largely escaped economic analysis. This paper employs

Franchising, brand name capital, and the entrepreneurial capacity problem

The empirical evidence in this paper suggests that physical dispersion of outlets and the value of brand name capital increase the entrepreneurial capacity problem, but that franchising offsets these forces and permits somewhat larger local outlets than using nonfranchised operations.

The franchise life cycle and the Penrose effect

Organizational Structure and Economic Performance: A Test of the Multidivisional Hypothesis

This paper empirically investigates the proposition that the organization and operation of the large enterprise along "M-form" multidivisional lines favors goal pursuit and least-cost behavior more

The Theory of the Firm and the Structure of the Franchise Contract

  • Paul H. Rubin
  • Business, Economics
    The Journal of Law and Economics
  • 1978
Uses the tools of Coase's (1937) theory of the firm, and an analysis of property rights, incentives and monitoring, to assess the nature of the franchise contract. Franchising is of interest to
...