The early warning management of logistics service risk based on fuzzy comprehensive evaluation

@article{Mingfei2007TheEW,
  title={The early warning management of logistics service risk based on fuzzy comprehensive evaluation},
  author={Liu Mingfei and Cui Jianli},
  journal={2007 IEEE International Conference on Grey Systems and Intelligent Services},
  year={2007},
  pages={983-987}
}
As logistics enterprises perhaps constantly experience various kinds of unpredictable risks which might cause enormous loss, and the early warning management of logistics service risk is very necessary to improve logistics enterprise's competitive edge. In this paper, firstly, we analyze the risk of logistics service such as customer service risk, delivering ability risk, order processing risk, flexibility risk and personnel's quality risk, and then set up the early warning index system of… CONTINUE READING

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