The e-volution of the i-society in the delivery of e-government

Abstract

This paper concerns some of the challenges facing government service delivery as the impact of Information Communication Technologies (ICT) becomes increasingly apparent and it challenges both the form and the function of existing service structures. Emerging from both personal experiences of the authors and shared experiences in Australia, West Indies… (More)
DOI: 10.1007/s00146-010-0288-0

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