The dynamics of punishment and trust.

Abstract

The trade-off between mercy and justice is a classic moral dilemma, particularly for organizational leaders and managers. In 3 complementary studies, we investigated how resolving the "punishment dilemma" influences interpersonal trust. Study 1 used controlled scenarios to show that uninvolved observers trusted leaders who administered large or medium… (More)
DOI: 10.1037/apl0000178

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@article{Wang2017TheDO, title={The dynamics of punishment and trust.}, author={Long Wang and J. Keith Murnighan}, journal={The Journal of applied psychology}, year={2017}, volume={102 10}, pages={1385-1402} }