The dynamics of client–consultant relationships: exploring the interplay of power and knowledge

  title={The dynamics of client–consultant relationships: exploring the interplay of power and knowledge},
  author={Marlei Pozzebon and Alain Pinsonneault},
  journal={Journal of Information Technology},
In this paper, we investigate the dynamics of client–consultant relationships and analyze how power and knowledge are shared and negotiated between consultants and clients during the implementation of configurable technologies. [] Key Result The paper also demonstrates the importance of the initial set-up of the project and how knowing/powering mechanisms can reinforce or change implementation trajectories, which, in turn, can affect project results.
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