The differing perspectives of road users and service providers

@inproceedings{Bonsall2005TheDP,
  title={The differing perspectives of road users and service providers},
  author={Peter Bonsall and Jo Beale and Neil Paulley and Annette Pedler},
  year={2005}
}
A survey of almost 3000 people gathered evidence on their experiences of problems on Britain's roads, their level of support for potential solutions, and on the different perspectives of transport professionals. An assessment was made of the steps required to reduce gaps between users' expectations and their current experience. Questions raised by the findings include: the likelihood that current policy priorities are influenced by inaccurate assumptions about what the public would find… CONTINUE READING

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