The continuing need to investigate the nature and content of teleconsultation communication using interaction analysis techniques.

@article{Miller2011TheCN,
  title={The continuing need to investigate the nature and content of teleconsultation communication using interaction analysis techniques.},
  author={Edward Alan Miller},
  journal={Journal of telemedicine and telecare},
  year={2011},
  volume={17 2},
  pages={55-64}
}
The lack of systematically collected and analysed data about the effect of telemedicine on patient-provider communication is a frequently cited barrier for why video communication has yet to reach its full potential. Existing research provides little information about the subtle and detailed changes in communication that take place over video. Comprehensive investigations of actual medical encounter behaviour are therefore required, including verbal content analysis, which uses interaction… CONTINUE READING

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