The client-consultant relationship in the implementation of ERP in government: exploring the dynamic between power and knowledge

  title={The client-consultant relationship in the implementation of ERP in government: exploring the dynamic between power and knowledge},
  author={T. R. Coelho and M. A. Cunha and F. Meirelles},
  journal={Proceedings of the 16th Annual International Conference on Digital Government Research},
This article investigates the client-consultant relationship in the implementation of ERP using a case study of the human resources model in the government of Minas Gerais State, Brazil. The implantation of ERP and the client-consultant relationship have been thoroughly discussed for the private sector, but have yet to be well understood in a government context. To understand this dynamic, the theoretical framework of Pozzebon and Pinsonneault has been used, which suggests that knowledge and… Expand

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