The business of software - The cliché defense

@article{Armour2009TheBO,
  title={The business of software - The clich{\'e} defense},
  author={Phillip G. Armour},
  journal={Commun. ACM},
  year={2009},
  volume={52},
  pages={34-36}
}
A guide to playing the ploys frequently employed by cliché-driven management.