The behaviour of dispute resolution methods in Malaysian construction industry

@article{Chong2009TheBO,
  title={The behaviour of dispute resolution methods in Malaysian construction industry},
  author={Heap Yih Chong and Munirah Rosli},
  journal={2009 IEEE International Conference on Industrial Engineering and Engineering Management},
  year={2009},
  pages={643-647}
}
Every project is bound to have disagreement. Alternative dispute resolution (ADR) techniques do not require full legal process and become mainstream option to traditional dispute resolutions. Yet, the actual practice of ADR is very low in the construction industry. Therefore, a comprehensive study is necessary to understand the behaviour of these dispute… CONTINUE READING