The balanced scorecard: comments on balanced scorecard commentaries

@inproceedings{Kaplan2012TheBS,
  title={The balanced scorecard: comments on balanced scorecard commentaries},
  author={Robert Scott Kaplan},
  year={2012}
}
Purpose – The purpose of this paper is to provide the author's insights about five papers written in this volume about his published work on the balanced scorecard (BSC).Design/methodology/approach – The author's comments are based on his personal writing, teaching, speaking about, and implementing the BSC during the past 20 years.Findings – The author finds that academic commentary on the BSC often ignores its role in strategy execution.Research limitations/implications – The commentary is… CONTINUE READING

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