The appraisal and management of uncertainty: Implications for information-retrieval systems

@article{Brashers2013TheAA,
  title={The appraisal and management of uncertainty: Implications for information-retrieval systems},
  author={Dale E. Brashers and Timothy P. Hogan},
  journal={Inf. Process. Manage.},
  year={2013},
  volume={49},
  pages={1241-1249}
}