• Medicine
  • Published 2006

The application of clients'relationship administration in hospital quality control

@inproceedings{Da2006TheAO,
  title={The application of clients'relationship administration in hospital quality control},
  author={Zhi Da},
  year={2006}
}
The customers'relationship administration is an important strategy to improve the service quality. It will change the traditional economy constitution and the regularity. It presents the trend of hospital management development. Our hospital administrates the customers relationship by the whole progress of warm service, following the tracks and returning visit customers and preceding manager institution etc, deriving of good effect. The article discussed and analyzed these measures. 

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