The accident and emergency department questionnaire: a measure for patients' experiences in the accident and emergency department.

@article{Bos2013TheAA,
  title={The accident and emergency department questionnaire: a measure for patients' experiences in the accident and emergency department.},
  author={Nanne Bos and Steve Sizmur and Chris S. Graham and Henk F van Stel},
  journal={BMJ quality & safety},
  year={2013},
  volume={22 2},
  pages={
          139-46
        }
}
BACKGROUND The National Health Service National Patient Survey Programme systematically gathers patients' experiences about the care they have recently received. Prioritising quality improvement activities in the accident and emergency (A&E) department requires that survey outcomes are meaningful and reliable. We aimed to determine which method of obtaining summary scores for the A&E department questionnaire optimally combined good interpretability with robust psychometric characteristics… CONTINUE READING
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