The XP customer role in practice: three studies

@article{Martin2004TheXC,
  title={The XP customer role in practice: three studies},
  author={Angela Martin and Robert Biddle and James Noble},
  journal={Agile Development Conference},
  year={2004},
  pages={42-54}
}
The customer is the only nondeveloper role in extreme programming (XP). The customer's explicit responsibilities are to drive the project, providing project requirements (user stories) and quality control (acceptance testing): unfortunately the customer must also shoulder a number of implicit responsibilities including liaison with external project stakeholders, especially project funders, clients, and end users, while maintaining the trust of both the development team and the wider business… CONTINUE READING
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