The Transformative Role of Bimodal IT in an Era of Digital Business

  title={The Transformative Role of Bimodal IT in an Era of Digital Business},
  author={Ingmar Haffke and Bradley James Kalgovas and Alexander Benlian},
Digital transformation is challenging the traditional expectations of the IT function, as organizations demand a more agile IT function, capable of exploring innovative uses of IT in a digital business context. Using qualitative executive interview data, this paper explores the bimodal approach organizations can use to create an IT function that effectively supports and drives the organization’s digital agenda. The study finds that for many organizations, a bimodal IT design, of which we found… 

Figures and Tables from this paper

Digital leaders and the transformation of the IT function
. With digital transformation attracting increasing attention, our study is motivated by a need to understand the impact on the transformation of the Information Technology (IT) function in
Enabling Bimodal IT: Practices for Improving Organizational Ambidexterity for Successful Innovation Integration
It is stipulated that IT organization in IT services companies, must sustain ambidexterity in their capabilities, customer focus, and organizational role whereby IT organizations are then able to lead business model innovation and become a welcome agent of change.
Juggling the Paradoxes - Governance Mechanisms in Bimodal IT Organizations
This work adopts IT governance mechanisms as an analytical framework to study two bimodal IT organization cases, one at a law enforcement agency and the other at an automotive company, and identifies and describes five novel governance paradoxes that emerged as core concepts from this research.
Evaluating the Two-Speed IT Concept for Digitalization
By conducting semi-structured interviews with people responsible for IT, this study was able to gather rich insights on the perceived benefits and perils of bimodal IT setups and highlight important topics for future academic research.
The Implications of Digital Business Transformation for Corporate Leadership, the IT Function, and Business-IT Alignment
Mastering digital business transformation is a strategic imperative for senior executives but often constitutes a challenging task for firms across industries. With the growing importance of
Strategizing for Successful IT Projects in the Digital Era
The objective of this paper is to increase our understanding of how organizations strategize with a view to making their digital investments successful and the impact such digital strategies actually
Digital Transformation and IT: Current State of Research
Assessing to which extent digital innovation is already subject to mainstream IS research finds that digital innovation research is already present in primarily high-ranked IS journals.
IT Governance: Oil or Sand in the Wheels of Innovation?
This study demonstrates that radical or disruptive IT-enabled innovations demand a different approach on an IT-functional level and a reconsideration of the risk capability structure to optimize efficiency.
Investigating How Business Process Ambidexterity Facilitates Business-IT Alignment in Public Sector Organizations.
  • Tomek Helbin
  • Business
    2019 13th International Conference on Research Challenges in Information Science (RCIS)
  • 2019
The nascent concept of Business Process Ambidexterity (balancing process exploitation and exploration) has been receiving a growing interest in the academia, and the research aims to address three research gaps.
How Management Consultancies Make Sense of Digital Strategy
Digital technologies are increasingly shaping our lives. They have become an integral part of many products and services, have changed the way companies interact with their customers, and have even


How DBS Bank Pursued a Digital Business Strategy
To respond effectively to the threats and opportunities arising from digitalization, companies need a more holistic and integrated approach that develops capabilities in the areas of leadership, operations, customer needs and innovation.
Digital Transformation Strategies
An important approach is to formulate a digital transformation strategy that serves as a central concept to integrate the entire coordination, prioritization, and implementation of digital transformations within a firm.
Digital business strategy: toward a next generation of insights
The time is right to rethink the role of IT strategy, from that of a functional-level strategy--aligned but essentially always subordinate to business strategy--to one that reflects a fusion between IT strategy and business strategy, herein termed digital business strategy.
How Does IT Ambidexterity Impact Organizational Agility?
It is proposed that IT ambidexterity enhances organizational agility by facilitating operational ambideXterity, and that the magnitude of facilitation depends on the level of environmental dynamism.
Digital Business Strategy and Value Creation: Framing the Dynamic Cycle of Control Points
How incremental innovations may shift value networks from static, vertically integrated networks to more loosely coupled networks, and how cross-boundary industry disruptions may then, in turn, shift those to two-sided markets is illustrated.
Leveraging Digital Technologies: How Information Quality Leads to Localized Capabilities and Customer Service Performance
A capabilities perspective is used to propose digital design as an antecedent to two customer service capabilities--namely, customer orientation capability and customer response capability--across a firm's CSUs, which will help a firm to locally sense and respond to customer needs.
Options for Formulating a Digital Transformation Strategy
This work describes how three German media companies successfully approached digital transformation and provides a list of 11 strategic questions and possible answers managers can use as guidelines when formulating a digital transformation strategy.
Complementarities Between Organizational IT Architecture and Governance Structure
Tests of the proposed mediated-moderation model support the idea that IT architecture modularity helps sustain IT alignment by increasing IT agility, and that decentralization of IT governance strengthens this relationship.
Can Quality‐Oriented Firms Develop Innovative New Products?
Research suggests that a strong focus on quality improvement can adversely affect exploration and thus the development of innovative new products. The focus on quality improvement including total
Competing Perspectives on the Link Between Strategic Information Technology Alignment and Organizational Agility: Insights from a Mediation Model
This research extends and integrates the literature on strategic IT alignment and organizational agility at a time when both alignment and agility are recognized as critical and concurrent organizational goals.