The Theory of Crowd Capital

Abstract

We are seeing more and more organizations undertaking activities to engage dispersed populations through IS. Using the knowledge-based view of the organization, this work conceptualizes a theory of Crowd Capital to explain this phenomenon. Crowd Capital is a heterogeneous knowledge resource generated by an organization, through its use of Crowd Capability… (More)
DOI: 10.1109/HICSS.2013.545

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Citations per Year

Citation Velocity: 21

Averaging 21 citations per year over the last 3 years.

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