The Tao of CHI: Towards Effective Human-Computer Interaction

@inproceedings{Porzel2004TheTO,
  title={The Tao of CHI: Towards Effective Human-Computer Interaction},
  author={Robert Porzel and Manja Baudis},
  booktitle={HLT-NAACL},
  year={2004}
}
End-to-end evaluations of conversational dialogue systems with naive users are currently uncovering severe usability problems that result in low task completion rates. Preliminary analyses suggest that these problems are related to the system’s dialogue management and turntaking behavior. We present the results of experiments designed to take a detailed… CONTINUE READING