The Tacit Knowledge Advantage
@inproceedings{DurantLaw2003TheTK, title={The Tacit Knowledge Advantage}, author={Graham Durant-Law}, year={2003} }
Most businesses do not understand the knowledge conduit and hence focus on data or information rather than knowledge. This means their focal point is on the past or the present, rather than the future. An advantage accrues when a company learns to tap its tacit knowledge, and metamorphose it into explicit knowledge that remains as proprietary intelligence. It is then operating on a higher plane, which allows it to predict outcomes, adapt to changing circumstances, and above all to be innovative…
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