The Strength of Weak Ties You Can Trust: The Mediating Role of Trust in Effective Knowledge Transfer

  title={The Strength of Weak Ties You Can Trust: The Mediating Role of Trust in Effective Knowledge Transfer},
  author={Daniel Z. Levin and Rob Cross},
  journal={Manag. Sci.},
  • D. Levin, R. Cross
  • Published 1 November 2004
  • Psychology, Computer Science
  • Manag. Sci.
Research has demonstrated that relationships are critical to knowledge creation and transfer, yet findings have been mixed regarding the importance of relational and structural characteristics of social capital for the receipt of tacit and explicit knowledge. We propose and test a model of two-party (dyadic) knowledge exchange, with strong support in each of the three companies surveyed. First, the link between strong ties and receipt of useful knowledge (as reported by the knowledge seeker… Expand

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