The Sound of Silence in Online Feedback: Estimating Trading Risks in the Presence of Reporting Bias


Most online feedback mechanisms rely on voluntary reporting of privately observed outcomes. This introduces the potential for reporting bias, a situation where traders exhibit different propensities to report different outcome types to the system. Unless properly accounted for, reporting bias may severely distort the distribution of public feedback relative… (More)
DOI: 10.1287/mnsc.1070.0747


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