The Service Revolution
@article{Regan1963TheSR, title={The Service Revolution}, author={W. J. Regan}, journal={Journal of Marketing}, year={1963}, volume={27}, pages={57 - 62} }
Are we running out of physical-goods markets? The author shows how a large and growing market for commodities lies in the development of service systems.
253 Citations
Strategic Opportunities for Retail Financial Service Firms in the Single European Market
- Business
- 1996
Service Productivity Gains through Information and Communication Technology Applications
- Computer Science, Economics
- 2006
- 17
- PDF
Productivity Measurement and Management in Large Public Service Organizations
- Political Science
- 2010
- 19
References
Social Mobility and Economic Advancement , " American Economic Review