The Role of Politeness in the Employee-client Speech Interactions

@article{Hedayat2018TheRO,
  title={The Role of Politeness in the Employee-client Speech Interactions},
  author={Kaveh Hedayat and Foroogh Kazemi},
  journal={Theory and Practice in Language Studies},
  year={2018},
  volume={8},
  pages={100-104}
}
The current investigation intends to study the pragmatic role of politeness in the interactions between employers with some clients in governmental offices. In linguistic interactions, the role of metalinguistic factors like linguistic ones are so noticeable and also can be rendered. In this study, we collected data by field method and by means of a questionnaire. Also the method of research was analytical one. The statistical society was one hundred person of the governmental clients. The… Expand
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