The Role of Information Systems to Support Improvisation during Emergencies

@inproceedings{Arora2010TheRO,
  title={The Role of Information Systems to Support Improvisation during Emergencies},
  author={Vipin Arora and Kerry Ruth Ward and Stacie Petter},
  year={2010}
}
This paper discusses the use of information and communication technologies (ICTs) to support improvisation in hospital emergency response. Important characteristics of emergencies and improvisation are identified. Real-time decision support, communication and coordination, and training for improvisation have been identified as three key areas where ICTs can support the use of improvisation. This paper suggests that the documented plans, procedures, and policies to handle emergency situations in… CONTINUE READING

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