The Role of Human Factors in Supply Chains

@inproceedings{Jurevi2009TheRO,
  title={The Role of Human Factors in Supply Chains},
  author={Marinko Jur{\vc}evi{\'c} and Morana Ivakovi{\'c} and Darko Babic},
  year={2009}
}
A supply chain consists of all parties involved, directly or indirectly, in fulfilling a customer request. The supply chain not only includes the manufacturer and suppliers, but also transporters, warehouses, retailers, and customers themselves. Within each organization, the supply chain includes all functions involved in receiving and filling a customer request. These functions include, but are not limited to, new product development, marketing, operations, distribution, finance, and customer… CONTINUE READING

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