The Research on the Impact of Background Music on Appetite of Customersin Restaurant

@article{Ting2015TheRO,
  title={The Research on the Impact of Background Music on Appetite of Customersin Restaurant},
  author={Yang Ting},
  journal={The Open Cybernetics \& Systemics Journal},
  year={2015},
  volume={9}
}
  • Yang Ting
  • Published 2015
  • Computer Science
  • The Open Cybernetics & Systemics Journal
Many scholars study shows that the background music is restaurant controllable environmental factor that can affect the customer waiting time, which has some management implications for solving customer wait time problem in the service sector. We selected a restaurant around school as our experimental place. We cooperated with restaurant staff, re- corded the total time of eating breakfast, lunch and dinner of 180 customers playing different types of background music (including no music, slow… Expand
3 Citations

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