• Corpus ID: 56266008

The Relationship between Psychological Capital and Organizational Citizenship Behavior among Employees in Bank Syariah X

@inproceedings{Cintantya2017TheRB,
  title={The Relationship between Psychological Capital and Organizational Citizenship Behavior among Employees in Bank Syariah X},
  author={Hapsari Cintantya and Alice Salendu},
  year={2017}
}

• Hapsari Cintantya, Alice Salendu
• Published 27 April 2017
• Psychology, Business

This research was conducted to study the relationship between Psychological Capital (PsyCap) and   Organizational   Citizenship   Behavior (OCB) towards   employees   in   Bank   Syariah   X. Psychological capital is an individual’s positive psychological state of development and is characterized by having self-efficacy, optimism, hope, and resiliency. Although OCB is not critical to the task or job, it serves to facilitate the organizational functioning. Therefore, not only employees are expected to fulfill their work obligations, they are also required to demonstrate the other positive behaviors that could promote the company to success. Psychological Capital (PsyCap) is one of the vital internal factors in regards to the Organizational Citizenship Behavior (OCB) emerging. Psychological Capital (PsyCap) is measured with Psychological Capital Questionnaire (PCQ) (2007), while organizational citizenship behavior (OCB) is measured by using Organizational Citizenship Behavior Scale (2002). Through Pearson Correlation statistic technique, it was found that from 135 survey participants, which are employees of Bank Syariah X’s main office, there is a positive and significant relationship between Psychological Capital (PsyCap) and Organizational Citizenship Behavior (OCB) (r=.53, p<.01, two-tailed). The results indicate a correlation between PsyCap and OCB, thus, the higher the employees’ PsyCap, the higher their OCB.