Corpus ID: 96447873

The Relationship between Bureaucratic Leadership Style (Task-Oriented) and Customer Relationship Management (CRM)

@inproceedings{Rouzbahani2013TheRB,
  title={The Relationship between Bureaucratic Leadership Style (Task-Oriented) and Customer Relationship Management (CRM)},
  author={M. Rouzbahani and Darab Alibakhshi and S. Ataie and M. M. Goudarzi},
  year={2013}
}
The aim of this study is to investigate the relationship between bureaucratic leadership style (task-oriented) and customer relationship management (CRM).This study is an applied research and its method is descriptive correlation type. Statistical population of this study is all Formal and informal employees of Tejatat Bank in Lorestan province, including staff and operation employees, which is about 388 persons and from this category 78 persons are working in staff divisions and 351 persons… Expand
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