The Professional Service Business

@inproceedings{McKnight1979ThePS,
  title={The Professional Service Business},
  author={John McKnight},
  year={1979}
}
Publisher Summary This chapter provides an overview of the professional service business. The business of modernized societies is service. There are units served and units of service. There is the percentage of the gross national product that can be counted as services delivered. Every modernized society, socialist, or capitalist is marked by a growing percentage of its gross national product that is counted as a service. Service production is presumed to have none of the limits imposed by… CONTINUE READING