The Politeness Effect: Pedagogical Agents and Learning Gains

  title={The Politeness Effect: Pedagogical Agents and Learning Gains},
  author={Ning Wang and W. Lewis Johnson and Richard E. Mayer and Paola Rizzo and Erin Shaw and Heather Collins},
Pedagogical agent research seeks to exploit Reeves and Nass’s Media Equation, which holds that users respond to interactive media as if they were social actors. Investigations have tended to focus on the media used to realize the pedagogical agent, e.g., the use of animated talking heads and voices, and the results have been mixed. This paper focuses instead on the manner in which a pedagogical agent communicates with learners, on the extent to which it exhibits social intelligence. A model of… CONTINUE READING
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