The Moderating Effect of IT Capability on the Relationship between Business Process Reengineering Factors and Organizational Performance of Banks

@inproceedings{Satti2014TheME,
  title={The Moderating Effect of IT Capability on the Relationship between Business Process Reengineering Factors and Organizational Performance of Banks},
  author={Maria Satti},
  year={2014}
}
Financial institutions work in a highly competitive market. There is always a pressure for improving the processes and IT up gradation, but there is a lack of research on this particular area. This paper focuses on investigating the impact of business process reengineering (BPR) on the performance of banks, while keeping the IT as moderator. BPR plays a vital role in improving the processes, thus affecting the overall performance of organization. Yet, the implementation of BPR requires a lot of… CONTINUE READING

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