The Listening Bureaucrat: Responsiveness in Public Administration

@article{Stivers1994TheLB,
  title={The Listening Bureaucrat: Responsiveness in Public Administration},
  author={C. Stivers},
  journal={Public Administration Review},
  year={1994},
  volume={54},
  pages={364}
}
  • C. Stivers
  • Published 1994
  • Sociology
  • Public Administration Review
Vision is a spectator; hearing is a participation. (John Dewey in Levin, 1989, p. 29) In public administration, "responsiveness" is a problematic concept. Democracy would seem to require administrators who are responsive to the popular will, at least through legislatures and elected chief executives if not directly to the people. Yet administrators and scholars alike tend to treat responsiveness as at best a necessary evil that appears to compromise professional effectiveness, and at worst an… Expand
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