The Key to Successful Support : Knowing Your TEX and L A TEX Users

@inproceedings{Hoover1997TheKT,
  title={The Key to Successful Support : Knowing Your TEX and L A TEX Users},
  author={Anita Z. Hoover},
  year={1997}
}
  • Anita Z. Hoover
  • Published 1997
The primary emphasis of this paper is to address the issues related to supporting TEX and LATEX. One essential ingredient to successfully supporting any package is that you must know your users. In the case of TEX and LATEX, this is especially true, because the user base can be so diverse. This paper will focus on support strategies that address different… CONTINUE READING

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