The Interactive Effect of Feedback Sign and Task Type on Motivation and Performance

@inproceedings{Kluger2005TheIE,
  title={The Interactive Effect of Feedback Sign and Task Type on Motivation and Performance},
  author={A. Kluger and Dina Van-Dijk},
  year={2005}
}
Abstract : Providing personnel with feedback is like gambling in the stock exchange: on average, you gain, yet the variance is such that you have a 40% chance of a (performance) loss following feedback (Kluger & DeNisi, 1996). The obvious question is then when feedback leads to gain. A hunch is that the sign (positive or negative) of feedback matters. Yet, the vast literature has no clear specifications regarding when and how feedback sign influences motivation (e.g. Kluger & DeNisi, 1996… Expand
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