The Influence of Wait Time on Patient Satisfaction in the Orthopedic Clinic

Abstract

INTRODUCTION Patient satisfaction is of increasing importance in the delivery of quality healthcare and may influence provider reimbursement. The purpose of this study is to examine how patient wait time relates to their level of satisfaction and likelihood to recommend an orthopedic clinic to others. METHODS A retrospective analysis was performed on… (More)
DOI: 10.1177/2374373516652253

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