The Influence of Cognitive and Affective Based Job Satisfaction Measures on the Relationship Between Satisfaction and Organizational Citizenship Behavior

  title={The Influence of Cognitive and Affective Based Job Satisfaction Measures on the Relationship Between Satisfaction and Organizational Citizenship Behavior},
  author={Robert H. Moorman},
  journal={Human Relations},
  pages={759 - 776}
  • R. Moorman
  • Published 1 June 1993
  • Business
  • Human Relations
One of the most widely believed maxims of management is that a happy worker is a productive worker. However, most research on the nature of the relationship between job satisfaction and job performance has not yielded convincing evidence that such a relationship exists to the degree most managers believe. One reason for this might lie in the way in which job performance is measured. Numerous studies have been published that showed that using Organizational Citizenship Behavior to supplant more… 
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    International journal of psychology : Journal international de psychologie
  • 1985
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