The Impacts of Sentiments and Tones in Community-Generated Issue Discussions

@article{Sanei2021TheIO,
  title={The Impacts of Sentiments and Tones in Community-Generated Issue Discussions},
  author={Arghavan Sanei and Jinghui Cheng and Bram Adams},
  journal={2021 IEEE/ACM 13th International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE)},
  year={2021},
  pages={1-10}
}
  • A. Sanei, Jinghui Cheng, B. Adams
  • Published 19 March 2021
  • Computer Science
  • 2021 IEEE/ACM 13th International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE)
The diverse community members who contribute to the discussions on issue tracking systems of open-source software projects often exhibit complex affective states such as sentiments and tones. These affective states can significantly influence the effectiveness of the issue discussions in elaborating the initial ideas into actionable tasks that the development teams need to address. In this paper, we present an extended empirical study to investigate the impacts of sentiments and tones in… 

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