The Impact of Delay Announcements on Hospital Network Coordination and Waiting Times

@inproceedings{Dong2015TheIO,
  title={The Impact of Delay Announcements on Hospital Network Coordination and Waiting Times},
  author={Jing Dong and Galit B. Yom-Tov},
  year={2015}
}
We investigate the impact of delay announcements on the coordination within hospital networks using a combination of empirical observations and numerical experiments. We offer empirical evidence which suggests that patients take delay information into account when choosing emergency service providers and that such information can help increase coordination in the network, leading to improvements in performance of the network, as measured by Emergency Department wait times. Our numerical results… CONTINUE READING