The Hidden Order of Wikipedia

@inproceedings{Vigas2007TheHO,
  title={The Hidden Order of Wikipedia},
  author={Fernanda B. Vi{\'e}gas and Martin Wattenberg and Matt McKeon},
  booktitle={HCI},
  year={2007}
}
We examine the procedural side of Wikipedia, the well-known internet encyclopedia. Despite the lack of structure in the underlying wiki technology, users abide by hundreds of rules and follow well-defined processes. Our case study is the Featured Article (FA) process, one of the best established procedures on the site. We analyze the FA process through the theoretical framework of commons governance, and demonstrate how this process blends elements of traditional workflow with peer production… 
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