The Folly of Blame: Why Investors Should Care About Their Managers' Culture

  title={The Folly of Blame: Why Investors Should Care About Their Managers' Culture},
  author={Jason C. Hsu and Jim Ware},
A cross-sectional empirical study of 70 investment organizations conducted from 2010 to 2013 indicates that firms that have a strong culture of blame tend to score poorly on attributes of importance to stakeholders. For example, blame-oriented investment organizations tend to have poor employee engagement, client experience, and operational performance. The authors use both quantitative and qualitative methods to demonstrate the link between a culture of blame and business outcomes. Using cross… 
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Introduction: Investment Firm Culture: A New Take on Manager Selection and Social Responsibility
  • J. Hsu
  • Economics
    Practical Applications
  • 2015
Introduction 1. Jason Hsu 1. To order reprints of this report, please contact Dewey Palmieri at dpalmieri{at} or 212-224-3675. Jason Hsu, Co-Founder and Vice Chairman at
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