The Five Aspects Meal Model : a tool for developing meal services in restaurants

@inproceedings{Gustafsson2006TheFA,
  title={The Five Aspects Meal Model : a tool for developing meal services in restaurants},
  author={Inga-Britt Gustafsson and {\AA}sa {\"O}str{\"o}m and Jesper Johansson and Lena Mossberg},
  year={2006}
}
Preparing, planning and serving meals require several important steps before you can enjoy a meal. The meal takes place in a room ( room ), where the consumer meets waiters and other consumers ( meeting ), and where dishes and drinks ( products ) are served. Backstage there are several rules, laws and economic and management resources ( management control system ) that are needed to make the meal possible and make the experience an entirety as a meal ( entirety – expressing an atmosphere… CONTINUE READING