The Emotional Roller Coaster of Responding to Requirements Changes in Software Engineering

@article{Madampe2022TheER,
  title={The Emotional Roller Coaster of Responding to Requirements Changes in Software Engineering},
  author={Kashumi Madampe and Rashina Hoda and John C. Grundy},
  journal={ArXiv},
  year={2022},
  volume={abs/2109.03993}
}
Background: A preliminary study we conducted showed that software practitioners respond to requirements changes (RCs) with different emotions, and that their emotions vary at stages of the RC handling life cycle, such as receiving, developing, and delivering RCs. Objective: We wanted to study more comprehensively how practitioners emotionally respond to RCs. Method: We conducted a world-wide survey with the participation of 201 software practitioners. In our survey, we used the Job-related… 
Emotion-Centric Requirements Change Handling in Software Engineering
TLDR
To better handle RCs with positive emotions in socio–technical environments, agility, emotional intelligence, and cognitive intelligence need to cooperate with each other.
The Role of Emotional Intelligence in Handling Requirements Changes in Software Engineering
TLDR
The framework presented is the first theoretical framework on EI in Software Engineering research and provides recommendations including a problem–solution chart in the form of causes, direct consequences, and mode of work against the contingencies: strategies for software practitioners to consider during RC handling, and future directions of research.

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