The Effects of MBO on Performance and Satisfaction in a Public Sector Organization

  title={The Effects of MBO on Performance and Satisfaction in a Public Sector Organization},
  author={Kenneth R. Thompson and Fred Luthans and Willbann D. Terpening},
  journal={Journal of Management},
  pages={53 - 68}
This field study examined the effets of MBO on measures of quantity and quality' of performance and satisfaction with the work and supervision among employees in a human services agency. Although not all the quantity measures improved significant/,} the (combined measure for quantity of performance and one of two quality measures showed significant improvement following implementation of MBO. Satisfaction with supervision also significantly improved but not satisfaction with work. The study… 

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