The Effect of Pollution on Worker Productivity: Evidence from Call-Center Workers in China

@article{Chang2016TheEO,
  title={The Effect of Pollution on Worker Productivity: Evidence from Call-Center Workers in China},
  author={T. Chang and J. Graff Zivin and Tal Gross and M. Neidell},
  journal={NBER Working Paper Series},
  year={2016}
}
We investigate the effect of pollution on worker productivity in the service sector by focusing on two call centers in China. Using precise measures of each worker's daily output linked to daily measures of pollution and meteorology, we find that higher levels of air pollution decrease worker productivity by reducing the number of calls that workers complete each day. These results manifest themselves at commonly found levels of pollution in major cities throughout the developing and developed… Expand
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