The Dialectical Nature of Impression Management in Knowledge Work: Unpacking Tensions in Media Use Between Managers and Subordinates

@inproceedings{Erhardt2014TheDN,
  title={The Dialectical Nature of Impression Management in Knowledge Work: Unpacking Tensions in Media Use Between Managers and Subordinates},
  author={Niclas Erhardt and Jennifer L. Gibbs},
  year={2014}
}
The stage on which impressions are managed is no longer purely a physical one but is increasingly mediated by various communication technologies that offer different affordances. This study examines the interplay of media affordances, impression management, and dialectical tensions in relationships between managers and their subordinates. Based on 91 semi-structured interviews and observations from six project teams operating in the consumer health, insurance, and engineering industries located… CONTINUE READING