The Dark (Patterns) Side of UX Design

  title={The Dark (Patterns) Side of UX Design},
  author={Colin M. Gray and Yubo Kou and Bryan Battles and Joseph Hoggatt and Austin Toombs},
  journal={Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems},
Interest in critical scholarship that engages with the complexity of user experience (UX) practice is rapidly expanding, yet the vocabulary for describing and assessing criticality in practice is currently lacking. [...] Key Method We assembled a corpus of examples of practitioner-identified dark patterns and performed a content analysis to determine the ethical concerns contained in these examples. This analysis revealed a wide range of ethical issues raised by practitioners that were frequently conflated…Expand
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