The Contribution of Electronic Communication Media to the Design Process : Communicative and Cultural Implications

@inproceedings{Luxemburg2002TheCO,
  title={The Contribution of Electronic Communication Media to the Design Process : Communicative and Cultural Implications},
  author={A. van Luxemburg and Jan M. Ulijn},
  year={2002}
}
Innovation in a company’s design process is increasingly a matter of cooperation between the company and its customers. New Information and Communication Technology (ICT) possibilities such as electronic communication (EC) media generate even more opportunities for companies to collaborate with customers during the early stages of research and development. This exploratory study examined the design process of five Dutch firms and the cultural and communicative implications of cooperation in the… CONTINUE READING