The Computer-Email-Web (CEW) Fluency Scale-Development and Validation

  title={The Computer-Email-Web (CEW) Fluency Scale-Development and Validation},
  author={Ulla K. Bunz},
  journal={International Journal of Human–Computer Interaction},
  pages={479 - 506}
  • Ulla K. Bunz
  • Published 1 November 2001
  • Psychology
  • International Journal of Human–Computer Interaction
The purpose of this research was to develop an instrument to assess people's fluency with the computer, e-mail, and the Web (CEW fluency). Such an instrument, tapping into digital divides, could fill the existing void that exists between previously developed computer literacy or experience scales and the ever faster development of Internet technology. The research was conducted in 2 stages. The first study (N = 284) tested 52 Internet fluency items. A principle component factor analysis with… 

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