The Collective Construction of Work Group Moods

  title={The Collective Construction of Work Group Moods},
  author={Caroline A. Bartel and Richard Saavedra},
  journal={Administrative Science Quarterly},
  pages={197 - 231}
This research examines mood as a collective property of work groups. We argue that work group members experience group moods when they can detect and display mood information through observable behavioral expressions. To test the hypothesis that work group moods are manifested behaviorally, we developed an observational instrument and compared observers' reports of work group mood with self-reported measures from 70 work groups. As predicted, groups converged for eight distinct mood categories… 

Figures and Tables from this paper

A theoretical examination of mixed group mood: The construct and its performance consequences.
We offer a new perspective on group affective diversity by introducing the construct of mixed group mood, denoting co-occurring positive and negative mood states between different members of a group.
The contagious leader: impact of the leader's mood on the mood of group members, group affective tone, and group processes.
When leaders were in a positive mood, in comparison to anegative mood, individual group members experienced more positive and less negative mood, and groups had a morepositive and a less negative affective tone.
Mood convergence in dyads: Effects of valence and leadership
We examined the extent to which individuals’ affective experiences are influenced during group interaction by examining whether negative or positive moods tend to become more similar or converge, and
Mood and Emotions in Small Groups and Work Teams
Affective influences abound in groups. In this article we propose an organizing model for understanding these affective influences and their effects on group life. We begin with individual-level
The Formation of Positive Group Affective Tone: A Narrative Practice
This study uses a social construction perspective to examine how group affective tone develops. Longitudinal data were collected over 18 weeks from the weekly diaries of four teams with 24 university
Verbal Interaction Sequences and Group Mood
Employing the framework of emotional contagion, this study investigated the link between group interaction sequences (specifically complaining and interest-in-change messages) and group mood.
Group Task Satisfaction
Group task satisfaction has been conceptualized as the group-level counterpart to individual job satisfaction and represents the group’s shared attitude toward its task and work environment. This
Positive affective tone and team performance: The moderating role of collective emotional skills
It is demonstrated that the self-reported collective emotional skills of team members play a crucial role in determining whether positive affective tone is beneficial or detrimental to team performance.


Evidence of mood linkage in work groups.
Two studies investigated whether people's moods are influenced by the collective mood of their work teammates over time. In the first study, 65 community nurses in 13 teams recorded their moods and
Leader positive mood and group performance: The case of customer service.
It was hypothesized that leader positive mood would be positively associated with group performance in a service setting. Additionally, it was expected that while leader positive mood would be
Work group demography, social integration, and turnover.
The authors gratefully acknowledge the assistance of Blake Frank for his help in obtaining the turnover data for this study and the University of California Institute of Industrial Relations for
Small Groups
Small groups constitute a large portion of the immediate context of professional social work activities. Social workers spend much of their time in therapy or counseling groups, meetings with
The Ripple Effect: Emotional Contagion In Groups
Emotional contagion, the transfer of emotion between individuals, and its influence on work group dynamics was examined in two managerial simulations using multiple, convergent measures of emotions
The Dimensions, Antecedents, and Consequences of Emotional Labor
This article conceptualizes the emotional labor construct in terms of four dimensions: frequency of appropriate emotional display, attentiveness to required display rules, variety of emotions to be
Complex interdependence in task-performing groups
This study proposed a model of work group performance based on the consequences of complex interdependence (CI), which is defined as the interactive effects of task, goal, and feedback combinations.
Employee Positive Emotion and Favorable Outcomes at the Workplace
This paper draws on writings in psychology, sociology and organizational behavior to develop a conceptual framework that specifies how positive emotion helps employees obtain favorable outcomes at
A social information processing approach to job attitudes and task design.
The social information processing perspective emphasizes the effects of context and the consequences of past choices, rather than individual predispositions and rational decision-making processes, to explain job attitudes.
Emotional Contagion Revisited: Effects of Social Comparison and Expressive Style on Mood Convergence
This study investigates the mechanisms underlying the spread of emotion from one individual to another. Subjects who were either very high or very low in nonverbal expressiveness were paired to